Like what you see but can't find exactly what you're looking for? Use the form to the left to request a custom item! Examples include (but are not limited to) shawls/scarves/cowls, hats, socks, gloves/mittens.
Pricing subject to time invested and materials requested, but are comparable to existing listings. See FAQ below for additional details.
PDF patterns will be delivered immediately upon checkout.
Ready to ship apparel and destash yarn and fiber tools will ship within 2 business days. Tracking information will be provided upon shipment.
Turnaround times and shipping details for custom orders will be decided on a case-by-case basis and will be outlined prior to confirming the custom order.
Refunds, returns & exchanges
PDF patterns are not eligible for refund. Because of the nature of the dissemination of the digital product, we cannot accept returns.
Ready to ship items can be returned for full refund within 14 business days of receipt. Shipping costs for returns of product defects will be borne by the seller; shipping costs for all other return reasons will be borne by the original purchaser.
Custom order items may be canceled at any time; however any deposit secured in advance is non-refundable so long as all deadlines are met. Deposits cover any materials obtained and time invested in creating a custom product. Custom orders approved and shipped are subject to the same return policy as Ready to Ship items.
If a deadline for a custom order is not met, the customer will have the option of canceling the custom order and receiving a full refund of their deposit. Seller and purchaser will likewise have the option to extend the deadline at the purchaser's discretion.
How much will a custom project cost?
Every project takes a different level of skill and time investment. I set my prices based on a formula that takes into consideration the cost of the materials, time invested, and complexity of a project. The same formula that is used to price my normal listings is used to price custom listings.
How soon can you make it?
Knitting is my passion and custom projects always take precedence over any other project I have on the needles. That said, I do work full time and have two small children, so requesting a custom project is a dedication! I will discuss my proposed timeline for your project with you and will include a deadline for every listing. Typical turnaround times (in the order of request received):
Hat - 1 week
Socks - 2 weeks
Mittens - 2 weeks
Gloves - 3 weeks (what, there are fingers. Gah)
Cowl - 3 weeks
Shawl/Scarf - 4 weeks
Adult sweater - 8 weeks
Throw blanket - 12 weeks
Queen blanket - 6 months and a noose
What is the process for a custom order?
First start by sending me an email using the form on this page outlining the type of custom item you are interested in. The more detail the better!
I'll search patterns and appropriate yarn options and send images for you to choose among.
Based on the pattern & yarn selected, I will quote you a price for the finished project and set a deadline for completion.
I will write up a sales contract and make a custom listing on the site for a 20% deposit. Purchase of the custom listing will serve as the agreement to the sales contract by both seller and purchaser.